Privacy Policy

How we collect, use, and protect your personal data.

Last Updated: January 12, 2026

Eular Online Course ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the General Data Protection Regulation (GDPR) and German data protection laws.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you register for an account, enroll in courses, contact us, or interact with our services. This may include your name, email address, phone number, payment information, and any other information you choose to provide.

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device and your visit, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar technologies.

1.3 Course Progress Data

We track your progress through course materials, including lessons completed, exercises submitted, and time spent on different sections. This data helps us provide you with appropriate content and improve our educational offerings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide access to our courses and educational materials
  • To process payments and manage your account
  • To communicate with you about your courses, account, and our services
  • To respond to your inquiries and provide customer support
  • To improve our website, courses, and services
  • To analyze usage patterns and optimize user experience
  • To send administrative information and course updates
  • To comply with legal obligations and enforce our terms

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

  • Contract Performance: Processing is necessary to provide the educational services you have enrolled in
  • Legitimate Interests: We have legitimate interests in improving our services, preventing fraud, and ensuring security
  • Consent: For marketing communications and certain cookies, we obtain your explicit consent
  • Legal Obligation: We process data when required by law, such as for tax purposes

4. Information Sharing and Disclosure

4.1 Service Providers

We share your information with third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These providers include payment processors, hosting services, email service providers, and analytics tools. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us recognize you and remember your preferences. For detailed information about our use of cookies, please see our Cookie Policy.

6. Google Ads and Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect data about how visitors use our site. This information is used to compile reports and improve our services. Google may also use this data in accordance with their own privacy policy.

If we use Google Ads for marketing, Google may collect and use data about your visits to our website and other websites to provide targeted advertisements. You can opt out of personalized advertising by visiting Google's Ads Settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course progress data is typically retained for the duration of your access period plus an additional period to address potential issues. Account information is retained for as long as your account is active or as needed to provide services.

You may request deletion of your personal data, subject to our legal obligations to retain certain information.

9. Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

  • Right of Access: You can request copies of your personal data
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: You can request that we limit how we use your data
  • Right to Data Portability: You can request transfer of your data to another service
  • Right to Object: You can object to certain types of processing
  • Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise these rights, please contact us using the information provided below. We will respond to your request within one month.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Eular Online Course
Hahntrapp 2
20457 Hamburg, Germany
Email: [email protected]
Phone: +49 09352 80 90 86

14. Supervisory Authority

If you have concerns about our data processing practices, you have the right to lodge a complaint with the German data protection supervisory authority (Landesdatenschutzbeauftragte) or your local data protection authority.